Security
The Company takes its commitment to protect our users’ information seriously. When users submit sensitive information via our Website service, the information is protected both online and offline.
When our registration and order forms request users to enter sensitive information (credit card or social security numbers), the information is encrypted and is protected with SSL technology. We believe that SSL is the best encryption software available today. Any page of our site that requests this information will display a lock icon on the bottom of our users’ browsers (Netscape and Internet Explorer).
Even though we use SSL encryption technology to protect our users’ sensitive information online, we also employ internal procedures to protect sensitive information offline. Access to all of our users’ sensitive information is restricted to only those employees that require access (billing clerks or customer service personnel). We instruct our employees during the course of their tenure regarding protecting our users’ confidential and sensitive information and we perform periodic checks of how the employees adhere to the policies. We house our servers in a secure and locked facility that restricts access to only those employees and technicians that require access. Our security policies are periodically reviewed and enhanced as necessary. Only authorized employees and technicians have access to the information provided by our users.
Due to the nature of technology, our users are also partially responsible for the security of their information. Since people have become accustomed to the Internet, browser technology has made it easier for everyone to return to their favorite sites without re-entering their usernames and passwords. While this is easier for surfing, when Personally Identifiable Information is associated with the log-in information, our users’ security could be affected. We strongly recommend that our users do not save
their username and password in their browsers and that they either remember their log-in information or store their usernames and passwords separately to avoid unauthorized access to their information from the users’ computers.
Additional information regarding our security practices can be obtained by emailing questions to sales@mitchellmckinney.com.
We also offer the following advice to our users:
• If you share your computer with other people, remember to log off our Website before leaving
your computer.
• Don’t share your password with anyone. If you store your log in information in your computer,
remember to password protect that information. No one from our Website will ever ask for your
password.
• If asked, don’t give out your personal information.
• If you are unsure about the information you are providing, ask us, another administrator, your
parents, or another person before posting the information.
• If there is information that you would not like to see in your local newspaper, don’t post it to our
Website.
• When in doubt, ask us at sales@mitchellmckinney.com
Announcements
As we add new services to our Website service, we will inform our users of the additional features. We will also send our users announcements regarding updates to the service and information regarding maintenance. Since these messages contain important information regarding the service, our users are not permitted to opt out of receiving these messages.
Corrections to Personal Information
If our users’ Personally Identifiable Information changes due to a move or other circumstances, or a user wishes to terminate his or her participation in our service, we will try to provide a way to correct, update or remove that user’s Personally Identifiable Information from our servers. These updates and removals can be completed on our users’ information pages by our users’ site administrator or by sending a message to sales@mitchellmckinney.com. In extenuating circumstances, we can address these issues via telephone or regular U.S. Postal Service. Some information may remain on our servers including in our archived records after termination of an account.
Opting Out
We value our users’ privacy and have provided them with the ability to “opt out” of having their information used for purposes not directly related to our Website service and the purposes for which the information is requested. For instance, our registration form has a box that can be checked for users to opt out of having their information used for marketing purposes or shared with third-party partners of our Website.
If a user who previously accepted our newsletter or promotional materials no longer wants to receive these messages, the user may opt out of receiving additional messages by replying to “unsubscribe” in the subject line of the email or by emailing us at sales@mitchellmckinney.com. Users may also return to their information page to edit the information regarding receiving messages and newsletters and choose the opt-out option.
If any user information is being shared with third parties or collected by third parties, we provide prior notice to our users, in order to allow our users to make an informed decision regarding allowing the information to be collected and proceeding with the third-party transaction or not.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post the changes on our homepage to inform our users of what information we collect, how we use the information, and under what circumstances, if any, we disclose the information to third parties. If at any time we decide to use Personally Identifiable Information in a manner different from that stated at the time the information was collected, we will notify users by way of an email. Users will then have the opportunity to opt out of allowing us to use the information. Users that fail to respond to the change of policy message will not have their information utilized pursuant to the new policies since we will implement the policies for all information collected from the time of the change forward. We will use the information in accordance with the privacy policy under which it was collected.
Enforcement
If you feel that our site is not following our privacy policy, you may contact us at our corporate office via telephone. You may also direct inquiries to sales@mitchellmckinney.com. The Federal Trade Commission also has a complaint hotline that can be reached by phone at (202) 382-4357 or online at
www.ftc.gov/ftc/complaint.htm.
Additional Questions
Any additional questions regarding our privacy policy can be asked via email by sending a message to sales@mitchellmckinney.com.